Contact Us

Our Promise of Excellence

At Celovia, we believe that true elegance lies in the details. Whether you are searching for a beautifully crafted hand chain to complete your look or statement earrings to celebrate a special moment, our dedication to your satisfaction is as enduring as our jewelry.

We are committed to providing a premium, tailored shopping experience. If you require styling advice, fit assistance, or have inquiries regarding your exclusive pieces, our dedicated client concierge team is at your complete disposal.

Connect With Our Experts

Your time is valuable to us. Connect with us through our official channels, and our jewelry specialists will ensure your inquiry is handled with the utmost care and promptness.

  • Email Concierge: support@celovia.shop (Our team responds to all client inquiries within 24 to 48 hours during regular business days. For order-related queries, kindly include your Order Number in the subject line for faster resolution.)

Corporate Headquarters: (Please note: This address is our corporate office. For returns or exchanges, please contact our concierge first to receive your authorized return label and detailed instructions.)

Celovia 1500 W Missouri Ave, Midland, Texas 79701, United States

Operating Hours:

  • Monday – Friday: 09:00 AM to 05:00 PM (GMT-05:00)
  • Saturday & Sunday: Closed
  • Public Holidays: Closed

Ways We Can Assist You

We are here to assist you with every aspect of your Celovia experience:

  • Sizing & Styling Consultations: Unsure about a hand chain fit or how to perfectly style our earrings? Let our experts guide you to the perfect look.
  • Order Management & Tracking: Track your recent acquisitions or inquire about shipping timelines to ensure your pieces arrive exactly when you expect them.
  • Returns & Jewelry Care: Learn how to care for your jewelry to maintain its original brilliance, or initiate a seamless return if a piece isn't your perfect match.

Write To Us Directly

Prefer to reach out directly from here? Please complete the form below with your contact details and a brief message. We look forward to assisting you.